Our Client provides industry leading Asset Servicing solutions to institutional clients worldwide. This role is accountable for Business Development and Client Management i.e. revenue growth and retention including organic growth from all existing and new clients headquartered, with senior decision making individuals and with business booked in Asia Pacific.
This is a leadership role, managing a team of Business Development and Client Management professionals that will be responsible for business development, client relationship and account management, wallet retention, and wallet growth of the client base in Asia Pacific. The role will involve implementing growth strategy, identifying sales opportunities across key client sectors (asset managers, insurance companies, public corporates and pension) and geographies, setting up robust sales and account management processes, account management strategy and account measurement framework as well as communicating that strategy and its success out to the clients and the broader markets.
The role will be primarily external client and market facing but with strong internal interaction with other Business Development & Client Management regional heads and our clients locations heads, product teams, change and delivery teams, stakeholders like Financial Institutions Group, Institutional Client Group and Global Markets including senior stakeholders. The primary purpose of the role is to ensure business growth according to the plan, high client satisfaction leading to business retention, effective talent management within the team and effective communication of strength to external and internal stakeholders.
He/She will have clear financial targets to achieve and will be expected to build overtime a strong and successful client facing team. He/She will be at the forefront of the industry development, will understand market trends and be contributing to our product development roadmap as well as our single book of change. One of the main objectives will also be to ensure alignment and harmonization of the client experience and of the internal processes and contribute to the objective of having a consistent service offering across all locations globally.